Five-star hotels offer their guests the highest luxury levels by providing personalized services, sophisticated accommodation, and a wide range of amenities. Hotels earn this honor by meeting and exceeding expectations of comfort, decor, and luxury in their guests’ experiences. Read US-Reviews for the customer ratings on many of these hotels. You can also check for an all-inclusive resort’s online reviews here.
A five-star hotel must satisfy these criteria in the following areas;
Hotel employees must be polite, discreet, and quick in their anticipation of guests’ needs. They must be flawless in their service, ensuring that a guest is well satisfied. The hotel should provide;
- Multilingual staff
- 24-hour reception, room service, valet parking, butler, doorman
- A high staff-to-room ratio
- Standalone concierge staff available for at least 16 hours a day
- Nightly turndown
- Daily housekeeping, which is also available upon request
- Laundry service and other services that deal with grooming
- Luggage storage
- Guest elevators
- Excellent dining
- Childcare and pet care, among many others.
- Flat-screen televisions with international programming
- Stocked mini-bars
- Laundry bars
- Electric safe
- Full-length mirror
- Spa treatments
The guest rooms must be appealing, especially the bed. There should be a pillow menu, blackout shades, bathrobes, slippers, toiletries, towels, poolside day beds, umbrellas, lotions, ice watermelon attendants, and food and beverage services.
Guests should be able to communicate with the staff easily via text or voice call. The hotel must also assure its customers of safety—both that of the guests and their luggage.
How to behave at a five-star hotel?
Though this does not especially apply to hotels’ five-star hotels, always be respectful in dealing with the employees and other guests staying at the hotel. Everything that you do or take part in should portray you as a well-mannered and respectable human being. Check the in-room compendium for information or call the reception and ask for details on things you do not understand. Unlike low-end hotels, five-star hotels have some requirements at some specific places in the hotel, and it will save you a lot of embarrassment if you are well-prepared for such situations.
What to wear
The same feeling you get when you meet someone for the first time, among important persons, is also the same feeling you will get when you visit a high-end hotel for the first time. If you are dressed appropriately, you will feel confident and comfortable. However, properly does not mean dressing overboard; it means dressing in a way that shows you off as serious, respectable, and fun.
Tipping at a five-star hotel
Tipping is your way of saying thank you to the employee who has just helped you out. While it involves giving money, you should make sure to do this respectfully in a way that dignifies the person being tipped. Also, staying at a five-star does not mean that you need to give more than you can afford to give—try not to be flashy with your tips if your pocket cannot allow it. Remember, you are already paying a lot for the comfort you are receiving at the hotel.
Dining at a five-star hotel
The dining at a five-star hotel, while incredible, can also be intimidating, especially for first-timers. In some hotels, a certain dress code is encouraged, which you will do well to follow. Also, you should not hesitate to ask for help if you do not understand the menu. A compliment to the chef for the food and your servers for their services is also in order.
Even though you are at a five-star hotel, some things can go wrong. It is best to keep a level head, be polite and be respectful when dealing with such issues.